Privacy Policy – FN Immersive Innovation

At FN Immersive Innovation, we respect the privacy of our users and are committed to protecting the personal information that our customers/users provide while using our software or services. This Privacy Policy outlines how we collect, use, store, and disclose your personal information. By using our software or services, you agree to the collection and use of users ‘personal information as described in this policy.

1. Information We Collect

1.1 Personal Information

When you use our software or services, we may collect personal information that can be used to identify you. This may include your unique student identifier (provided by the school) and school email address for account set-up, name, phone number, postal address, and any other information you voluntarily provide are (optional).

1.2 Usage Information

We may collect information about how you interact with our software or services, such as the features you use, the Apps you visit, and the actions you take. This information is not shared with any third part and only use to help us improve our software and provide a better user experience.

2. Use of Information

2.1 Provide and Improve Services

We use your usage information to improve our software and services to better serve our customers. This includes personalizing your experience, responding to your inquiries or requests, and enhancing the functionality and performance of our software.

2.2 Communication

We may use your contact information to send you important updates, notifications, and promotional materials related to our software or services. You can opt out of receiving promotional communications at any time.

2.3 Analytics and Aggregated Data

We may analyze the usage patterns and preferences of our users to improve our software, develop new features, and conduct research. This information is typically aggregated and anonymized to protect your privacy.

3. Compliance with FERPA, COPPA, and PHIPA

3.1 FERPA Compliance (U.S. Education Institutions)

• FN Immersive Innovation complies with the Family Educational Rights and Privacy Act (FERPA) when handling student information provided by schools.
• We act as a “school official” under FERPA and only use anonymous student data for authorized educational purposes.
• Schools maintain control over student records and can request access, corrections, and deletion of student data.

3.2 COPPA Compliance (Children Under 13)

• FN Immersive Innovation complies with the Children’s Online Privacy Protection Act (COPPA) by:
  • Our products and services are offered to students 13+.
  • Only collecting the minimum necessary data.
  • I. case if we offered our solution for students under 13, FN Immersive Innovation requiring verifiable parental consent via schools before collecting personal information from users under 13.
  • Not using children’s data for marketing, behavioral advertising, or selling to third parties.

3.3 PHIPA Compliance (Ontario, Canada – Health Information Protection)

• FN Immersive Innovation does not collect Personal Health Information (PHI) and is not subject to PHIPA regulations.
• If in the future we handle PHI, we will comply with Ontario’s PHIPA requirements regarding data security and breach notification.

4. Data Security
   

   We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

   • We use (Azure Cloud) platform that adhere to an industry-standard security practices and technologies such as encryption for data at rest and in transit to safeguard your data, but no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
   • Employees handling personal data are trained in compliance and security protocols.
   • Third-party service providers (Microsoft) handling data on our behalf must comply with strict security obligations.
   5. Third-Party Services & Data Sharing
   • FN Immersive Innovation does not sell or trade personal data to third parties.
   • NO third-party providers may have access to user data under any circumstances.
   • Third-party providers may have access to user data only for the purpose of delivering educational services.
   • We ensure all third parties sign contractual agreements to protect student privacy.
   6. Data Retention & Deletion
   • We retain only the minimum anonymous data necessary to identify a person and store it only for as long as required to provide services to our customers, unless otherwise mandated by law.
   • Customers will have full control over employees/students data stored on our system,
   • Customers (schools, companies, or users) can request deletion of their data by contacting us at fnii_info@fnimmersiveinnovation.com.
   • Upon deletion requests, personal data will be securely erased or anonymized within five business days.
   7. User Rights & Choices

   You have the right to:
   ✅ Access, update, correct, or delete your information.
   ✅ Withdraw consent for data collection and request restrictions.
   ✅ Opt-out of communications.

   To exercise these rights, contact us at fnii_info@fnimmersiveinnovation.com.

   8. Children’s Privacy
   • Our software and services are not intended for children under 13 without parental or school consent.
   • If we discover that personal information from a child under 13 was collected without consent, we will promptly delete it.
   9. Data Breach Notification Policy

   In case of a data breach, we will:
   🔹 Notify affected organization(s) (schools, users), and regulatory authorities within a reasonable timeframe.
   🔹 Provide details on the nature and extent of the breach, along with mitigation steps.
   🔹 Take immediate action to secure data and prevent further breaches.

   10. Changes to This Privacy Policy

   We may update this Privacy Policy from time to time. Any changes will be posted on our website or software, and the revised policy will indicate the effective date.

   11. Contact Information

   For any privacy-related inquiries, contact us at: fnii_info@fnimmersiveinnovation.com